Terms and Conditions
Welcome to Pelagic Biolabs. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order or using our services.
1. Research Use Only
All products sold by Pelagic Biolabs are intended strictly for laboratory research purposes only. Our products are not intended for human consumption, veterinary use, therapeutic use, diagnostic use, or any clinical application. By purchasing from us, you confirm that you are qualified to handle research materials and understand their intended use.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age and legally permitted to purchase research materials in your jurisdiction.
3. Product Information
We strive to ensure that all product descriptions, specifications, images, and pricing are accurate. However, Pelagic Biolabs reserves the right to correct errors, update information, or discontinue products without prior notice.
4. Orders & Payment
All orders are subject to acceptance and product availability. Payment must be received in full before an order is processed and shipped. We reserve the right to refuse or cancel any order at our discretion.
5. Shipping
Orders are processed as quickly as possible. Shipping times are estimates only and may vary due to carrier delays, customs procedures, or other circumstances beyond our control. Pelagic Biolabs is not responsible for delays once an order has been handed to the shipping carrier.
6. Returns & Refunds
Due to the nature of research products, returns are generally not accepted once an order has been shipped. If you receive an incorrect or damaged item, please contact our customer support within 48 hours of delivery so we can assist you.
7. Limitation of Liability
Pelagic Biolabs shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the purchase, handling, storage, or use of our products. Customers assume all responsibility for the proper handling and use of research materials.
8. Intellectual Property
All website content, including text, graphics, logos, images, and other materials, is the property of Pelagic Biolabs and may not be copied, reproduced, or distributed without prior written permission.
9. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Changes to These Terms
Pelagic Biolabs reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact our customer support through the contact information provided on our website.