At Pelagic Biolabs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website.

Information We Collect

We may collect the following types of information:

  • Name and contact information.
  • Billing and shipping addresses.
  • Email address and phone number.
  • Order and transaction history.
  • Device, browser, and website usage information.

How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Communicate order updates and service notifications.
  • Improve our website, products, and customer experience.
  • Prevent fraud and maintain website security.
  • Comply with applicable legal obligations.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience. You can manage or disable cookies through your browser settings.

Information Sharing

Pelagic Biolabs does not sell or rent your personal information. We may share your information only with trusted third-party service providers who assist with payment processing, shipping, website hosting, or other business operations, and only when necessary to provide our services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. You may also request information about how your data is processed.

Third-Party Links

Our website may contain links to third-party websites. Pelagic Biolabs is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with immediate effect upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact our customer support using the contact details available on our website.